Tapada de Coelheiros – Lda., recognized for the quality of its products in both national and international markets, aims to consolidate sustained business growth and ensure its position in an increasingly competitive market through certification in the standards NP EN ISO 9001:2015 and ISO 22000:2018. In this environment, excellence and quality are key differentiators from the competition and a demand from clients and consumers.

In this context, the company is also investing in diversifying its offerings by enhancing its wine tourism services, promoting an integrated experience that combines the excellence of its wines with the authenticity of the region, thereby strengthening the connection with consumers and adding value to the brand.

In defining its quality and food safety policy, the company commits, along with all interested parties, to:

• Consider the organization’s context and align the Quality Management System with the strategic direction of Tapada de Coelheiros, Lda.;

• Ensure the quality and food safety of its wines;

• Produce responsibly, always seeking to implement processes that minimize environmental and social impacts;

• Invest in innovation and optimization of production processes;

• Modernize and adapt the image of its products;

• Focus on the workforce, particularly in training and qualification of employees, improving the work environment in which they operate;

• Establish internal and external communication across all links in the chain necessary for the food safety of its wines;

• Ensure that the products made available to customers are safe—including those offered as part of wine tourism activities—and comply with all legal, statutory, normative, and regulatory requirements related to food safety and the sector of activity;

• Ensure customer and stakeholder satisfaction by differentiating the brand while remaining true to its identity and meeting their needs and expectations;

• Establish a partnership-based relationship with suppliers and customers;

• Contribute to research and development projects through partnerships with academic institutions and non-governmental organizations;

• Practice quality management as a dynamic and evolving process, as an intrinsic value and a foundation of the organizational culture;

• Promote the continuous improvement of the implemented Quality and Food Safety Management System (QFSMS).

Igrejinha, March 14, 2025

In order to implement its Quality Policy, Tapada de Coelheiros, Lda. has established the following quality objectives:

• Continuously improve and update the Quality and Food Safety Management System (QFSMS) in accordance with NP EN ISO 9001:2015 and ISO 22000:2018 standards;

• Fulfill its compliance obligations, including legal, statutory, and regulatory requirements, as well as other applicable requirements related to quality, environment, and food safety;

• Recognize and value the commitment and contribution of all employees, fostering and promoting teamwork to continuously improve process effectiveness;

• Maintain and enhance facilities and equipment, as well as ensure their correct use;

• Improve process efficiency and consequently reduce resource consumption (energy, water, and fossil fuels);

• Practice Good Agricultural Practices (GAP) and Biodynamic Agriculture to ensure the ecological balance of Tapada de Coelheiros, Lda., increase resilience to climate change, and meet the demands of more selective markets regarding viticulture practices;

• Produce and offer consumers safe products by promoting a genuine food safety culture among all staff and applying HACCP and PRP (Prerequisite Program) plans;

• Respond effectively to emergency situations;

• Ensure product traceability in order to enable market withdrawal if necessary;

• Maintain and improve communication channels with customers, suppliers, official bodies, and other stakeholders;

• Ensure customer satisfaction.